Mobile Service Mechanic
Company: Home Depot
Location: Lansing
Posted on: May 9, 2024
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Job Description:
Preferred candidate live in the Howell / Lansing area.
Schedule: Monday - Friday 7:00am - 4:00pm and on call until 6:00pm,
every other weekend .
Position Purpose:
The Mobile Service Mechanic maintains a fleet of Home Depot-owned
rental equipment, by conducting routine visits to Home Depot stores
and customer job sites within their market. These mechanics are
responsible for performing maintenance and repairs on light rental
construction equipment, with an emphasis on preventive maintenance.
They may also order needed parts, respond to service calls, and at
times assist with equipment deliveries and pickups. This position
reports directly to the next-level manager for their region.
The Mobile Service Mechanic is also referred to as a Mobile Service
Technician (MST).
Key Responsibilities:
10% Communication - Trains Home Depot store associates and
customers in the proper operation of the equipment and large
equipment operating procedures. Adhere to all safety requirements
particular to equipment including Federal Motor Carrier Safety
Regulations
40% Compliance: Safety & Department of Transportation - Maintain
Mobile Elevated Work Platform (MEWP) certifications. Maintains
accurate parts inventory in vehicle or shop location. Maintains
accurate fleet inventory and transfers equipment between locations.
Maintains vehicle compliance to company, federal and drivers
standards of performance Deploys new equipment to store locations,
including performing PDIs, delivering to the store, and training
store associates on the operation of the equipment.
50% Maintenance - Responsible for maintaining a fleet of rental
equipment at a set of store locations or customer job sites, with a
particular emphasis on preventive maintenance.
Receives direction from in their region in planning and aligning
short-term and long-term goals.
Makes routine store visits to perform inspections and preventive
maintenance on all units at each store
Inspects equipment for rental readiness, safe operation, and store
appearance standards.
Perform minor repairs on equipment.
Respond to service calls and orders parts needed for equipment
maintenance and repairs.
Utilizes company technology platform to document all work performed
on equipment, including labor and parts.
Assists with equipment deliveries and pick-ups as required.
Performs other tasks assigned by the leader.
Direct Manager/Direct Reports:
This Position typically reports to Regional Field Operations
Manager
This Position has "0" Direct Reports
Travel Requirements:
Physical Requirements:
Working Conditions:
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Specific vision abilities required by this job include close
vision, distance vision, color vision, peripheral vision, depth
perception, and the ability to adjust focus. Must meet DOT medical
certification requirements. Working conditions include significant
physical demands such as lifting from the waist, lifting from the
shoulder, prolonged standing, bending, kneeling, crawling
underneath equipment, climbing on top of equipment, and reaching
and stretching. The environment will require repetitive hand,
wrist, and arm movements. Occasionally, employees will be required
to work at heights.
Preferred Qualifications:
Working knowledge of Microsoft Office Suite
Ability to negotiate, handle complaints, settle disputes, and
resolve grievances with both internal and external customers
Excellent written and verbal communication skills
1 or more years of experience servicing construction equipment
(preventative maintenance, troubleshooting, minor mechanical
repairs)
Light construction equipment maintenance knowledge and/or skills
including small engines and hydraulics
Ability to read and understand technical repair and parts manuals
for equipment, including mechanical, hydraulic, electrical, and
other components.
Experience, ability, and desire to provide superior customer
service
Valid driver's license
Familiarity with inventory management
Working knowledge of handheld technology (smartphone, laptop,
tablet)
Ability to work effectively with different personality types and
all levels of associates
Ability to work independently
Ability to operate in extreme outdoor working conditions
Ability to adapt to unforeseen circumstances, including weather,
traffic, and others
Strong work ethic
Minimum Education:
Preferred Education:
Minimum Years of Work Experience:
Preferred Years of Work Experience:
Minimum Leadership Experience:
Preferred Leadership Experience:
Certifications:
Competencies:
Action Oriented
Being Resilient
Values Differences
Communicates Effectively
Customer Focus
Manages Conflict
Resourcefulness
We are an Equal Opportunity Employer and do not discriminate
against any employee or applicant for employment because of race,
color, sex, age, national origin, religion, sexual orientation,
gender identity, status as a veteran, and basis of disability or
any other federal, state or local protected class.
Keywords: Home Depot, Kalamazoo , Mobile Service Mechanic, Engineering , Lansing, Michigan
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