Work From Home Expert Bookkeeper
Company: Intuit
Location: Dowling
Posted on: February 20, 2021
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Job Description:
OverviewJoin Our Virtual Bookkeeping Network!At Intuit, our
mission is to power prosperity around the world. QuickBooks Live
Expert Bookkeeper's support that mission to our QuickBooks Live
customers by: providing valuable guidance, instilling trust and
confidence, and building relationships with clients, all while
using state of the art tools and technology. Your strength as a
QuickBooks Live Bookkeeper will allow you to empower and educate
people so that they can lead better lives, and get one step closer
to financial freedom. As a virtual employee, you can decide whether
you prefer to work from your home or your office, and flexible
scheduling means you have a variety of shifts to choose from! We
are changing the way that people do their bookkeeping, and
providing world-class support from experts across the United
States. The way that we support our customers is changing, and we
want you to be a part of it! Our Bookkeeper experts are agile;
continually learning, working, and providing guidance in new and
exciting ways. What you'll bring* Experience: 5+ years domain
experience (contingent upon domain). Experience using bookkeeping
software.* Degree: 4 year degree preferred *
Credentials/Certifications: QB Pro Certification Required Within 30
Days of Starting,--CPA, CPB or QB ProAdvisor) * Skills: High degree
of customer service, attention to detail, ability to manage
multiple tasks. Strong written and verbal communication skills.
Moderate computer/software skills.* Proficient with technology;
solid knowledge of computer operations and software. * Must have
(or be willing to obtain) a dedicated internet connection and
landline phone * Strong customer service skills - ability to
interact with customers through video and audio tools in a way that
is professional, friendly and reassuring* Excellent verbal and
written communication skills* Ability to work in a fast-paced
environment with minimal supervision* Critical thinking, problem
solving, and determination* Bilingual (English/Spanish)
communication skills (written & spoken) a plusFor internal use:
qblHow you will lead* This is a virtual, customer-facing role; you
will be using our state of the art video communication software
(SmartLook) to interact with customers* Create high quality
customer interactions and experiences that instill confidence using
deep customer empathy, and your deep knowledge and expertise. *
Communicates directly with customers, answering specific domain
questions (written & oral) * Performs domain expert services
(bookkeeping/accounting)* Reviews information input by customers
for accuracy* Researches regulations to support advice
Keywords: Intuit, Kalamazoo , Work From Home Expert Bookkeeper, Accounting, Auditing , Dowling, Michigan
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