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Personal Banker

Company: Mercantile Bank Corporation
Location: Kalamazoo
Posted on: November 26, 2022

Job Description:

Mercantile Bank is seeking an outgoing, professional sales and service-oriented Personal Banker to join our team in Kalamazoo, MI. Do you want to make a difference in customer's lives? Are you motivated by goals and maybe even a little competitive? Do you seek opportunities to learn and develop? Are you ready to take your banking career to the next level with a stable and respected financial institution? If so, please read on.

This Personal Banker position earns a competitive salary based on skills and experience. You would also be eligible for a full benefits package that includes medical, dental, vision, a flexible spending account (FSA), paid vacation and sick time, life insurance, a 401(k) with a match at 100% up to the first 5% of your contribution, discounted bank services, adoption assistance, exceptional training and development opportunities, and more! If this sounds like the right opportunity for you, apply today!


Founded in 1997 with the firm belief that our customers, employees, and communities are best served by financial institutions with local ties, we have a strong and extensive commercial and retail banking presence in Michigan. We work together to solve problems and are leaders in the industry when it comes to innovative products. As a community bank, we are able to offer products that are tailored to meet the unique needs of our local customers.

We hire people that are able to connect, listen, and deliver the best solutions to our customers and communicate with integrity every time. Our employees are actively involved in the communities we serve. We get that they spend almost as much time at work as they do at home, so they need an environment where they can thrive and reach their full potential. We get that attractive compensation and benefit plans are important. We get that feeling valued, accepted and respected is key. We are committed to attracting and retaining the best talent in the markets we serve. We are a great place to work and grow. So, come see for yourself why we have been named one of "West Michigan's 101 best and brightest companies to work for."


As a Personal Banker, you will do something different every day. Providing exceptional customer experiences and building long-term customer relationships will be your top priority. Each customer is unique and your job will be to ask questions and listen to be able to provide banking (and possibly lending) solutions that meet their unique needs.

You will receive a lot of training so you will know the products, services and how things work at Merc. This will help you to be the "go to" banker for your customer. Banking is always changing so it will be your responsibility to continue to stay informed of changes that could occur. You are excited to share this information with your team members and customers.

You will work at a beautifully renovated branch office with a great team. Together, with the team, you will be sure all operational procedures, transactions and audits are completed accurately and on time. You will wear multiple hats and be prepared to fill in where needed.

You will have goals to achieve on your own and as a team. You will enjoy meeting and referring business to your banking partners in Mortgage, Commercial and Treasury. You will be proactive in tracking and reporting your sales and referral activities.

You promote Mercantile bank through community involvement and leverage your contacts to create a pipeline of new business. You get great satisfaction out of positively impacting so many lives!


* Bachelor's degree OR 2 years of related experience OR an equivalent combination of education and experience

* Proven experience with needs-based selling and providing exceptional customer service

* Excellent problem solver

* Experience working in Retail Banking is preferred

* Must be able to become registered and licensed in the Nationwide Mortgage Licensing System and Registry (NMLS)

Are you friendly, personable, and great at networking? Do you have integrity? Are you organized, able to prioritize? If so, you might just be perfect for this position!


On average, this position works banking hours Monday - Friday, 8:30 am - 5:30 pm. Some Saturdays will be required from 8:30 am - 12:30 pm. Community activities may require evening and weekend hours. Day travel is required for meetings and training.


We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this position, please fill out our mobile-friendly application. We look forward to meeting you!

Keywords: Mercantile Bank Corporation, Kalamazoo , Personal Banker, Accounting, Auditing , Kalamazoo, Michigan

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