Senior Commercial Lines Account Manager

Location: Grand Rapids
Posted on: June 23, 2025

Job Description:

Be a part of a growing and successful team! This Jobot Job is hosted by: Jonathan Santo Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $80,000 - $125,000 per year A bit about us: Our company is a forward-thinking provider of insurance and risk management solutions. Beyond traditional brokerage services, we focus on delivering insights and strategies that add real value and protection. Continuous learning is at the core of our approach. Our team actively pursues industry knowledge and certifications to stay ahead in an evolving marketplace. We combine a personal touch with the expertise needed to navigate complex challenges, ensuring tailored solutions for a diverse range of clients. Why join us? Competitive salaries Comprehensive benefits 401k retirement plan with company match Long term growth potential Company paid continued education, designation and certifications Job Details Job Details: Are you a seasoned professional in the insurance industry with a knack for developing and maintaining client relationships? We are seeking a Senior Commercial Lines Account Manager to join our dynamic team. This is an exceptional opportunity for an experienced individual with a strong background in commercial lines insurance policy renewals, policy analysis, COI, customer service and account management. This role will be instrumental in driving our company’s growth and success by providing top-notch service to our clients and fostering long-term relationships. Responsibilities: As a Senior Commercial Lines Account Manager, your primary responsibilities will include: 1. Managing a book of commercial lines business, including property, casualty, and other lines of coverage. 2. Overseeing the renewal process for existing clients and ensuring they are provided with the most suitable coverage. 3. Conducting thorough policy analysis to identify gaps in coverage and advising clients on necessary changes. 4. Issuing certificates and endorsements as required. 5. Providing exceptional customer service by promptly responding to client inquiries, resolving issues, and ensuring client satisfaction. 6. Developing and maintaining strong relationships with clients through regular communication and excellent service. 7. Working closely with the sales team to identify opportunities for cross-selling and upselling. 8. Staying updated on industry trends, changes in regulations, and new products to provide accurate and up-to-date information to clients. Qualifications: The ideal candidate for the Senior Commercial Lines Account Manager position will possess the following qualifications: 1. A minimum of 5 years of experience in commercial lines, property, casualty, renewals, policy analysis, certificates, endorsements, customer service, account management, and client services. 2. Proven track record of managing a large book of commercial lines business and maintaining strong client relationships. 3. Exceptional customer service skills with the ability to resolve issues promptly and professionally. 4. Strong analytical skills with the ability to conduct thorough policy analysis. 5. Excellent communication and interpersonal skills. 6. Proficient in using insurance industry software and technology. 7. A P&C license is required. Join our team and leverage your expertise to help us deliver exceptional service to our clients. If you are a motivated, customer-focused professional with a strong background in commercial lines, we would love to hear from you. This is a fantastic opportunity to take your career to the next level in a supportive, dynamic, and growth-oriented environment. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Keywords: , Kalamazoo , Senior Commercial Lines Account Manager, Accounting, Auditing , Grand Rapids, Michigan