Personal Lines Account Manager (High Net Worth/VIP Client Management)

Company: Jobot
Location: Grand Rapids
Posted on: June 24, 2025

Job Description:

Be a part of a growing and successful team! This Jobot Job is hosted by: Jonathan Santo Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $60,000 - $80,000 per year A bit about us: Our company is a forward-thinking provider of insurance and risk management solutions. Beyond traditional brokerage services, we focus on delivering insights and strategies that add real value and protection. Continuous learning is at the core of our approach. Our team actively pursues industry knowledge and certifications to stay ahead in an evolving marketplace. We combine a personal touch with the expertise needed to navigate complex challenges, ensuring tailored solutions for a diverse range of clients. Why join us? Competitive salaries Comprehensive benefits 401k retirement plan with company match Long term growth potential Company paid continued education, designation and certifications Job Details Job Details: As a Personal Lines Account Manager, you will be tasked with managing and nurturing our high net worth and VIP clientele. This role requires a dynamic, customer-focused individual who thrives in a fast-paced, results-driven environment. You will be responsible for servicing and renewing an existing book of business, providing exceptional customer service, and creating comprehensive insurance proposals. The role demands extensive knowledge in personal lines insurance, including property and casualty, life, and health. A strong understanding of underwriting and claims management is also vital. Responsibilities: 1. Manage a diverse portfolio of high net worth and VIP clients, providing exceptional customer service and building strong relationships. 2. Conduct policy analysis to ensure coverage meets the clients' unique needs and circumstances. 3. Facilitate policy renewals and adjustments, ensuring a smooth and seamless process for clients. 4. Develop comprehensive insurance proposals tailored to the clients' specific requirements and risk profiles. 5. Collaborate closely with underwriters to secure competitive pricing and coverage for clients. 6. Manage and resolve claims efficiently and effectively, ensuring clients are kept informed throughout the process. 7. Stay abreast of industry trends, market conditions, and regulatory changes to provide accurate and timely advice to clients. 8. Work closely with other team members to achieve departmental goals and deliver outstanding service. 9. Participate in continuous professional development activities to enhance knowledge and skills. Qualifications: 1. Minimum of 5 years of experience in personal lines insurance, specifically in a high net worth or VIP client management role. 2. Proven track record in customer service, policy renewals, and proposal development. 3. Comprehensive knowledge of property and casualty, life, and health insurance. 4. Solid understanding of underwriting and claims management processes. 5. Exceptional interpersonal and communication skills, with the ability to build strong relationships with clients. 6. Excellent analytical skills, with the ability to conduct detailed policy analysis and develop tailored insurance proposals. 7. Strong problem-solving skills, with the ability to manage and resolve claims effectively. 8. Ability to work in a fast-paced, results-driven environment. 9. Commitment to continuous professional development. 10. Relevant insurance certifications or designations would be an asset. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Keywords: Jobot, Kalamazoo , Personal Lines Account Manager (High Net Worth/VIP Client Management), Accounting, Auditing , Grand Rapids, Michigan