Applications Engineer
Company: Allied Universal
Location: Grand Rapids
Posted on: May 2, 2024
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Job Description:
OverviewWhen you join the Allied Universal Technology Services,
you are joining one of the fastest growing security systems
integrators in North America. Build your career within a
fast-paced, dynamic, and diverse environment that combines
leading-edge technology solutions - electronic access control,
video surveillance, alarm monitoring, emergency communications,
robotics, drones, and other smart tech innovative solutions - with
physical security solutions to safeguard our clients and our
communities. We offer an array of opportunities - service
technician jobs, installation technician jobs, security
installation jobs, engineers, and project manager jobs to name a
few. Start your career with us today! We offer medical, dental and
vision coverage, life insurance, retirement plan, employee
assistance programs, company discounts, perks and more for most
full-time positions!Job DescriptionAllied Universal Technology
Services is looking to hire an Applications Engineer. The
Applications Engineer is responsible for software-specific support
of our installation team to include the integration / interface of
multiple disparate software applications into fully functioning
solutions. This position will be responsible for all levels of
system head-end commissioning, upgrades, and advanced diagnostics
to achieve the defined functionality of systems operation. The
Applications Engineer should be capable of utilizing existing SDK's
and/or API's to ensure the desired level of integration and should
be capable to perform customized integration between software
applications. The Applications Engineer's schedule will be
coordinated by Operations and Project Managers to be effectively
and efficiently utilized.RESPONSIBILITIES:Capable of advanced
integration between disparate electronic security systemsLAN &
Network configurations experience include wireless communications
system.Perform system diagnostic and troubleshooting duties to
ensure a fully functioning systemWork with Project Managers, End
Users and Technician team to provide assistance in regards to the
software systemsTroubleshoot project issues and engage appropriate
resources as needed.Escalate significant issues to management team
as needed.Work with the Project Management team to coordinate
project and work schedules to ensure project efficienciesWork with
Operations Manager to schedule and maintain appropriate licensing
and software trainings for professional developmentTake the lead in
End User Software trainingQUALIFICATIONS:A high school diploma or
equivalent required; a BA/BS Degree preferredIn-depth knowledge of
industry-leading security system and equipment
providersCertification with major enterprise level security/access
control systems preferredDecision-making and problem-solving
abilityAbility to read and understand advanced technical
information and documentationProficient with MS Office Suite
(Excel, Outlook, PowerPoint, Project, SharePoint and Word)Excellent
verbal and written communication skillsAbility to establish and
maintain effective working relationships with both internal and
external customersMust be detail-oriented and organizedStrong
analytical and problem-solving capabilitiesStrong time management
skillsSelf-motivated with the ability to motivate and influence
othersMust be able to manage multiple tasks while meeting strict
deadlinesPossess excellent follow-up skillsCertifications in the
following Software platforms are
preferredAMAGBrivoExacqGenetecLenelMilestoneNiceVisionONSSIOpen
OptionsSalientSoftwareHouseBENEFITS:Medical, dental, vision, basic
life, AD&D, and disability insuranceEnrollment in our company's
401 (k) or Supplemental Income Plan, subject to eligibility
requirementsEight paid holidays annually, five sick days, and four
personal daysVacation time offered at an accrual rate of 3.08 hours
biweekly. Unused vacation is only paid out where required by
law.ClosingAllied Universal is an Equal Opportunity Employer. All
qualified applicants will receive consideration for employment
without regard to race/ethnicity, age, color, religion, sex, sexual
orientation, gender identity, national origin, genetic information,
disability, protected veteran status or relationship/association
with a protected veteran, or any other basis or characteristic
protected by law. For more information: www.aus.comIf you have any
questions regarding Equal Employment Opportunity, Affirmative
Action, Diversity and Inclusion, have difficulty using the online
system and require an alternate method to apply, or require an
accommodation at any time during the recruitment and/or employment
process, please contact our local Human Resources department. To
find an office near you, please visit:
www.aus.com/offices.Requisition ID2024-1206276by Jobble
Keywords: Allied Universal, Kalamazoo , Applications Engineer, Engineering , Grand Rapids, Michigan
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here to apply!
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