Industrial Automation & Conveyor Systems Field Technician

Company: OtterBase Inc
Location: Grand Rapids
Posted on: January 22, 2026

Job Description:

Job Description Job Description Your mission Be the on-site expert who keeps warehouse and distribution operations moving. You’ll service, repair, and optimize forklifts, conveyors, pallet jacks, and automated systems while partnering closely with customers and our in-house teams. What you’ll do Diagnose and repair material handling equipment at customer locations. Execute preventive maintenance per schedule to reduce downtime. Install or assist with the installation of new systems and components. Maintain precise service documentation and logs for every visit. Set clear expectations with customers on scope, timelines, and findings. Follow all on-site safety procedures and company policies. Coordinate with technical support and parts departments to expedite resolutions. Territory & travel Plan for ~50% travel across the Midwest . Some trips will require overnight stays. Must-haves High school diploma or GED (technical school training preferred). At least 2 years working with mechanical, electrical, or hydraulic systems; material handling exposure is a plus. Demonstrated troubleshooting ability and sound problem-solving. Valid driver’s license; clean driving record. Professional communication and customer-facing skills. Capable of lifting up to 50 lbs and working in warehouses, distribution centers, and similar environments. Technical capabilities Mechanical Troubleshooting Skills 120/208/240/480 Voltage Systems Conveyor Chain Replacement Pneumatics Troubleshooting Heavy Material Handling Lift Truck Repair & Maintenance Field Service Readiness Tools & platforms Variable Frequency Drives (VFD) Programmable Logic Controller (PLC) (Allen Bradley, Siemens) Servo Motors

Keywords: OtterBase Inc, Kalamazoo , Industrial Automation & Conveyor Systems Field Technician, Engineering , Grand Rapids, Michigan