Director Human Resources

Company: Accenture
Location: Kalamazoo
Posted on: February 25, 2021

Job Description:

Responsible for the overall operation of the Human Resources (HR) department to administer human resources programs, policies and procedures and support and promote Heritage as an employer of the choice. Provides leadership for HR staff; develops departmental goals that align with Heritage strategic goals; plans and organizes departmental programs and activities to ensure effective administration, compliance and strong customer service support for staff and leadership. Major Responsibilities:

• Provides leadership and support for HR staff by providing timely and constructive performance feedback and evaluations.
• Models and ensures that the HR department follows Heritage customer service standards.
• Creates a sense of urgency and importance for recruiting staff that fit Heritage culture and standards. Design, monitor, research and implement recruitment and selection programs to attract and retain high quality staff. This includes sourcing, application review and evaluation, behaviorally based interviewing, advising and consulting with leaders.
• Embrace technology and analytics to Provide HR metrics that enhance decision making and Provide Heritage leaders with actionable data and information. Evaluate, recommend and monitor technology that can improve the recruitment and hiring process. Provide oversight of the HR information system integrity and appropriate design, functions and reporting tools. Create and maintain HR dashboard reports to Provide information for decisions that affect Heritage operations.
• Continually evaluate benefits plans to ensure that Heritage programs are competitive; assess benefit needs, recommend program changes as needed and administer benefit programs. Annually coordinates a formal evaluation of benefits programs and contracts and administers the open enrollment process.
• Continually monitor and evaluate Heritage's competitive position for compensation programs. Participates in selected wage surveys, evaluates the data and makes recommendations for changes as needed. Monitors recommended and scheduled pay changes; reviews and evaluates job descriptions; recommends changes to the wage scale as needed.
• Provides counsel and advises leadership on employee issues that may include staffing, discipline, performance management, job design, etc.
• Ensures confidentiality of employee records and information.
• Develops, recommends and implements HR policies and procedures; prepares and maintains employee handbook. Required Licenses, Registration, Certifications: Minimum of a Bachelor's Degree in human resources, business or related discipline. Senior Professional in Human Resources (SPHR) certification highly desirable. Knowledge and Critical Skills/Expertise: Human resources leadership experience preferred. Strong customer service, communication, facilitation and critical thinking skills. Experience: A minimum of 5 years of human resources experience in administrative or management of HR policies, practices and programs. Leadership experience desirable. Knowledge and experience in staff recruitment, benefits programs administration and human resources systems very helpful.

Keywords: Accenture, Kalamazoo , Director Human Resources, Executive , Kalamazoo, Michigan