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Hospitalist Coordinator

Company: Sound Physicians
Location: Kalamazoo
Posted on: January 22, 2023

Job Description:

About Sound:Sound Physicians is a leading physician partner to hospitals, health plans, physician groups, and post-acute providers seeking to transform outcomes for acute episodes of care. For 20 years our high-performing and affordable care models have combined physician leadership, clinical process, technology and analytics to consistently improve clinical and financial performance. We are pioneers in value, working together with our partners and community providers to bridge gaps in care, from hospital to home.Sound Physicians offers a competitive benefits package inclusive of the items below, and more:Medical insurance, Dental insurance and Vision insuranceHealth care and dependent care flexible spending account401(k) retirement savings plan with a company matchPaid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policyTen company-paid holidays per yearAbout the Team:Sound Physicians is a physician-founded and led organization providing services across the acute episode of care - through emergency medicine, critical care, hospital medicine, anesthesia, value based care, telemedicine and physician advisory services. Our clinicians and business colleagues are committed to improving outcomes for patients and hospitals through a proven performance management model. We strive to be the practice of choice for providers and the partner of choice for hospitals across the country.About the Role:The Hospitalist Coordinator is responsible for daily oversight of administrative responsibility for the hospitalist program. The Hospitalist Coordinator will have a visible presence and involvement with the entire site team and multiple hospital departments including the Medical Staff Office, community providers and specialty physicians. This position will report to either the Program Manager or Regional Manager or Regional Vice President of Operations. The Hospitalist Coordinator will work closely with the Program Medical Director and Clinical Performance Nurse (CPN) to ensure optimal performance and efficiency of the program, and is responsible for contributing to improved workflow processes, communications, and standards, as well as onsite initiatives for operational, financial and clinical performance.In this role, you will be responsible for:Performance ManagementFacilitates and tracks key onboarding activities for new providers and team membersServe as a liaison between Sound and Hospital Medical Staff Office. Ensure credentialing and provider enrollment packets are complete and proactively follow up on missing documentation.Serve as a liaison between Hospital departments and the hospitalist team. Provide information and resources as needed.Understand the site's requests around committee participation and assist Medical Director with ensuring hospitalist participationCommunicate to hospitalist team key announcements and maintain important team documents.Serve as a Central Office liaison for Provider Enrollment, Billing, Payroll and Compliance teams.Coordinate date/time of Monthly Site Review and participate with updates and follow up on action items.Perform monthly review of outstanding hospital accounts receivable and escalate issues related to unpaid invoices to Program Manager or Regional ManagerProvide support for all active service lines within the sitePerform Sound Connect reconciliation workflowsEnsure accuracy with Sound Connect PCP database and communication distribution listsProvide administrative support to Program Medical Director including special projectsCoordinate monthly and quarterly meetings, both within hospitalist team and with hospital partner leadership, including scheduling, agenda, room/material facilitation, and meeting minutesManage incoming phone calls, faxes, and mailMaintain a Master team list and hospital contactsAssist hospitalist team with death certificates, home health, DRG worksheets, and other forms completionEnsure client facing materials are polished and professional utilizing standardized Sound templates when available.Maintain awareness and tracking of reconciliation dates, PQI submission dates, contract renewal timelines, and annual escalator anniversary dates. Prompt review of information 9 months prior to contract anniversary date. Gathers needed information for contracting support.Develop effective relationships with hospital data owners and collaborate with Regional Operations Manager to ensure timely collection of dataIdentify and problem solve day-to-day site operations issues including matters related to payroll, credentialing, human resources, recruiting, etc. with assistance of Sound central services departmentsProvide support for organizational Value Based Care activities to include coordination with the hospital business office to verify patient payer designation and PCP Appointment SchedulingStaffing ManagementEnsures coordination and facilitation of Physicians and Advanced Practice Providers onboarding/ orientation requirements, training, and utilization of Sound Connect for Hospital MedicineCoordinate onsite physician interviews with hospital leadership and follows up on hiring recommendationsTeam CoordinationCreate and coordinate the service line(s) team schedule with site Program Medical Director and Staffing Coordinator with proactive 3-6 month planning, labor/staffing mix awareness and escalation of critical staffing gapsDrive internal staffing call with Program Medical Director and Staffing coordinator, timely and appropriately follows up on scheduling issues and/or barriersAssist Program Medical Director and regional leadership team in staffing optimization management processes with emphasis on meeting staffing design targetsEnsure physicians' shifts for payroll with 100% accuracy including proper documentation of shifts worked and documentation of rates as appropriateA successful candidate will have a demonstrated track record of a combination of these competencies, personal attributes, knowledge, and experience:Competencies:Communication: The ability to speak, write, and listen clearly and consistentlyRelationship Building and Maintenance: The ability to create and nourish healthy, strong relationships among hospital partners, dyad/triad partners, and Sound team members at all levels (C-Suite, Sound, and Team) Strong executive presence (managing the tone, reading/managing the room). Represents in a professional manner as the face of Sound in a "One Sound" approach.Team Work: The ability to pull people together into highly effective teams along with ability to work in a highly matrixed organizationCritical Thinking: The ability to be proactive; anticipate needs; ability to make good decisions with incomplete, ambiguous informationNegotiating: Reach consensus while maintaining positive, sustainable relationshipsBusiness Development: The ability to anticipate the needs of our internal and external partners and be responsivePersonal Attributes:Emotional Quotient: The ability to identify and manage one's own emotions, as well as the emotions of others, using this information to guide one's thinking and actionsLearning Agility (Curiosity): Seeks out diverse experiences and apply lessons learned to new challengesSelf-Starter/Takes Initiative: Independently assesses situations, addresses conflicts and leads action without hesitationPassion: Demonstrable enthusiasm for the healthcare industry and driving quality outcomesKnowledge:Associates degreeProficiency with Microsoft Office Suite (i.e. Outlook, Excel, PowerPoint)Technology competency with electronic medical record systems, preferredExperience:1-2 years of administrative support experience1-2 years in customer serviceHospital or other healthcare experience preferredOther Details:Indoor office environment within a hospitalNo travel requiredSitting at desk for up to eight hours (w/breaks)Working on computer for up to eight hours (w/breaks)This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.

Keywords: Sound Physicians, Kalamazoo , Hospitalist Coordinator, Healthcare , Kalamazoo, Michigan

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