Hospitalist Coordinator
Company: Sound Physicians
Location: Kalamazoo
Posted on: January 22, 2023
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Job Description:
About Sound:Sound Physicians is a leading physician partner to
hospitals, health plans, physician groups, and post-acute providers
seeking to transform outcomes for acute episodes of care. For 20
years our high-performing and affordable care models have combined
physician leadership, clinical process, technology and analytics to
consistently improve clinical and financial performance. We are
pioneers in value, working together with our partners and community
providers to bridge gaps in care, from hospital to home.Sound
Physicians offers a competitive benefits package inclusive of the
items below, and more:Medical insurance, Dental insurance and
Vision insuranceHealth care and dependent care flexible spending
account401(k) retirement savings plan with a company matchPaid time
off (PTO) begins accruing immediately upon start date at a rate of
15 days per year, in accordance with Sound's PTO policyTen
company-paid holidays per yearAbout the Team:Sound Physicians is a
physician-founded and led organization providing services across
the acute episode of care - through emergency medicine, critical
care, hospital medicine, anesthesia, value based care, telemedicine
and physician advisory services. Our clinicians and business
colleagues are committed to improving outcomes for patients and
hospitals through a proven performance management model. We strive
to be the practice of choice for providers and the partner of
choice for hospitals across the country.About the Role:The
Hospitalist Coordinator is responsible for daily oversight of
administrative responsibility for the hospitalist program. The
Hospitalist Coordinator will have a visible presence and
involvement with the entire site team and multiple hospital
departments including the Medical Staff Office, community providers
and specialty physicians. This position will report to either the
Program Manager or Regional Manager or Regional Vice President of
Operations. The Hospitalist Coordinator will work closely with the
Program Medical Director and Clinical Performance Nurse (CPN) to
ensure optimal performance and efficiency of the program, and is
responsible for contributing to improved workflow processes,
communications, and standards, as well as onsite initiatives for
operational, financial and clinical performance.In this role, you
will be responsible for:Performance ManagementFacilitates and
tracks key onboarding activities for new providers and team
membersServe as a liaison between Sound and Hospital Medical Staff
Office. Ensure credentialing and provider enrollment packets are
complete and proactively follow up on missing documentation.Serve
as a liaison between Hospital departments and the hospitalist team.
Provide information and resources as needed.Understand the site's
requests around committee participation and assist Medical Director
with ensuring hospitalist participationCommunicate to hospitalist
team key announcements and maintain important team documents.Serve
as a Central Office liaison for Provider Enrollment, Billing,
Payroll and Compliance teams.Coordinate date/time of Monthly Site
Review and participate with updates and follow up on action
items.Perform monthly review of outstanding hospital accounts
receivable and escalate issues related to unpaid invoices to
Program Manager or Regional ManagerProvide support for all active
service lines within the sitePerform Sound Connect reconciliation
workflowsEnsure accuracy with Sound Connect PCP database and
communication distribution listsProvide administrative support to
Program Medical Director including special projectsCoordinate
monthly and quarterly meetings, both within hospitalist team and
with hospital partner leadership, including scheduling, agenda,
room/material facilitation, and meeting minutesManage incoming
phone calls, faxes, and mailMaintain a Master team list and
hospital contactsAssist hospitalist team with death certificates,
home health, DRG worksheets, and other forms completionEnsure
client facing materials are polished and professional utilizing
standardized Sound templates when available.Maintain awareness and
tracking of reconciliation dates, PQI submission dates, contract
renewal timelines, and annual escalator anniversary dates. Prompt
review of information 9 months prior to contract anniversary date.
Gathers needed information for contracting support.Develop
effective relationships with hospital data owners and collaborate
with Regional Operations Manager to ensure timely collection of
dataIdentify and problem solve day-to-day site operations issues
including matters related to payroll, credentialing, human
resources, recruiting, etc. with assistance of Sound central
services departmentsProvide support for organizational Value Based
Care activities to include coordination with the hospital business
office to verify patient payer designation and PCP Appointment
SchedulingStaffing ManagementEnsures coordination and facilitation
of Physicians and Advanced Practice Providers onboarding/
orientation requirements, training, and utilization of Sound
Connect for Hospital MedicineCoordinate onsite physician interviews
with hospital leadership and follows up on hiring
recommendationsTeam CoordinationCreate and coordinate the service
line(s) team schedule with site Program Medical Director and
Staffing Coordinator with proactive 3-6 month planning,
labor/staffing mix awareness and escalation of critical staffing
gapsDrive internal staffing call with Program Medical Director and
Staffing coordinator, timely and appropriately follows up on
scheduling issues and/or barriersAssist Program Medical Director
and regional leadership team in staffing optimization management
processes with emphasis on meeting staffing design targetsEnsure
physicians' shifts for payroll with 100% accuracy including proper
documentation of shifts worked and documentation of rates as
appropriateA successful candidate will have a demonstrated track
record of a combination of these competencies, personal attributes,
knowledge, and experience:Competencies:Communication: The ability
to speak, write, and listen clearly and consistentlyRelationship
Building and Maintenance: The ability to create and nourish
healthy, strong relationships among hospital partners, dyad/triad
partners, and Sound team members at all levels (C-Suite, Sound, and
Team) Strong executive presence (managing the tone,
reading/managing the room). Represents in a professional manner as
the face of Sound in a "One Sound" approach.Team Work: The ability
to pull people together into highly effective teams along with
ability to work in a highly matrixed organizationCritical Thinking:
The ability to be proactive; anticipate needs; ability to make good
decisions with incomplete, ambiguous informationNegotiating: Reach
consensus while maintaining positive, sustainable
relationshipsBusiness Development: The ability to anticipate the
needs of our internal and external partners and be
responsivePersonal Attributes:Emotional Quotient: The ability to
identify and manage one's own emotions, as well as the emotions of
others, using this information to guide one's thinking and
actionsLearning Agility (Curiosity): Seeks out diverse experiences
and apply lessons learned to new challengesSelf-Starter/Takes
Initiative: Independently assesses situations, addresses conflicts
and leads action without hesitationPassion: Demonstrable enthusiasm
for the healthcare industry and driving quality
outcomesKnowledge:Associates degreeProficiency with Microsoft
Office Suite (i.e. Outlook, Excel, PowerPoint)Technology competency
with electronic medical record systems, preferredExperience:1-2
years of administrative support experience1-2 years in customer
serviceHospital or other healthcare experience preferredOther
Details:Indoor office environment within a hospitalNo travel
requiredSitting at desk for up to eight hours (w/breaks)Working on
computer for up to eight hours (w/breaks)This job description
reflects the present requirements of the position. As duties and
responsibilities change and develop, the job description will be
reviewed and subject to amendment.
Keywords: Sound Physicians, Kalamazoo , Hospitalist Coordinator, Healthcare , Kalamazoo, Michigan
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