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Customer Service Representative

Company: Robert Half
Location: Kalamazoo
Posted on: January 11, 2019

Job Description:

DescriptionOrganization Seeks Customer Service Representative!OfficeTeam is currently searching for an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position will operate in a fast-paced and dynamic environment. This could be the long term temporary Customer Service Representative position you're looking for, if you can work in Kalamazoo, Michigan!What you get to do every single day* Give exceptional customer service in a timely fashion* Field and send out send written business correspondence* Organize and route incoming telephone calls* By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customersRequirements* A consistently positive approach to your work that is rooted in a businesslike professionalism* Excellent customer service and office administrative skills* Proven computer skills* Solid understanding of call centers* Ability to recognize, evaluate, and resolve problems effectively* 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired* Ability to effectively interact, verbally and in writing* Microsoft Office experience preferred* Demonstrated talents in communicating and interacting with clients/customers, both internal and external* Comfort in pursuing resolutions to complicated customer inquiries using complex research methods* Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and InsightlyWe are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us todayOfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.981.6731 for additional information.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.? 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.*Salary:* $14 - 15.91/hr*Location:* KALAMAZOO, MI*Date Posted:* December 6, 2018*Employment Type:* Temporary*Job Reference:* 04730-0010759422*Staffing Area:* Office & Administrative

Keywords: Robert Half, Kalamazoo , Customer Service Representative, Hospitality & Tourism , Kalamazoo, Michigan

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