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Customer Service Representative

Company: TalentBurst
Location: Kalamazoo
Posted on: October 13, 2019

Job Description:

Job Description

Job Description:
Title: Customer Service Representative
Location: Kalamazoo, MI 49007
Duration: + 12 to 15 Months of Contract
Company: Diagnostic Client

High School Diploma Required CALL CENTER CUSTOMER SERVICE ADMIN Additional
Call Center Worker - Customer Service
May take & deliver messages, provide information to callers, setup & maintain files, provide
--- Operates automated equipment.
--- Process a considerable amount of confidential & sensitive information in support of administrative activities.
--- Arrange for & schedule appointments
--- Interview callers
--- Answer questions concerning departmental or divisional activities
--- Excellent customer service skills.
--- Ability to build rapport with customers.
--- Ability to seek guidance when answer is not clear.
--- Receptive to feedback from others.
--- Ability to prioritize workload
--- Sense of Urgency for time sensitive projects.
--- Teamwork, Attendance, Professionalism, & Excellent Phone demeanor.
--- Takes on other assignments willingly.
--- Accuracy of work.
--- Excellent time management skills
--- Seeks to know the business & what role department plays within organization.

#LI-FRESH

Company Description:

TalentBurst is an award winning IT, Accounting & Finance staffing firm headquartered in Boston with offices in San Francisco, Miami, Milwaukee, Toronto, Bangalore, and Gurgaon. Our clients include the leading social media, technology, banks, utilities, pharmaceutical, and biotech companies.We work with 75 of the Fortune 500 companies. Our recruiting team is one of the most successful in the industry and has a strong reputation for treating our employees well and helping you find your next dream project.BenefitsAt TalentBurst, one of our founding principles has been to provide our employees with the best benefits available. Benefits we have available include:--- Health, Dental, and Vision Plan--- 401(k) Plan--- Life Insurance--- Immigration assistance--- Credit Union Membership--- Direct Deposit--- Vacation pay (only for FTEs)

Keywords: TalentBurst, Kalamazoo , Customer Service Representative, Hospitality & Tourism , Kalamazoo, Michigan

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