Information Technology Specialist
Company: Allegan County
Location: Allegan
Posted on: March 17, 2023
Job Description:
Job Summary: -Works in a team environment for technical support
and service functions. Responsible for installation of computer
equipment, software, and client network software; troubleshooting
and repair of computer hardware, support for and of
telecommunications equipment, and support for network management.
Maintains a high standard of customer service philosophy and
responsiveness to meet the technology needs of Allegan County.
-Starting Wage: $22.48 per hour, full-time with excellent benefits.
-Benefits of working at Allegan County: -
- 13 paid holidays -
- Potential for hybrid work schedule
- Educational Assistance
- Yearly wage increases
- Onsite 24-hour Fitness Centers
- Employee Assistance Program -
- Responsibilities and Duties
- Install and maintain personal computer related hardware on the
County's information management system. -
- Organizes and prioritizes requests for service. Responds to
trouble calls regarding the computer system and repairs or works
with a vendor to resolve hardware problems. -
- Visit departments throughout the County to trouble-shoot,
repair, and maintain computing related equipment problems. -
- Provides technical and training support to department personnel
for all computer related equipment. Creates documentation to
educate users. -
- Researches and evaluates new software and hardware technologies
that could enhance the computer system. -
- Specifies and recommends the purchase of new software,
hardware, and other related items. -
- Manage, maintain, and deploy -phones for all county users.
-
- Manage/process work orders on a daily basis. Accurately keeping
track of time and tasks completed on work requests and projects.
-Required Education and Experience -
- Associate's Degree in computer sciences or related fields
- Two (2) years of technical computing experience -
- One (1) year of experience of working with medium to large
networks in multiple buildings connected via fiber
- CompTIA Network+ certification or equivalent networking focused
training -Allegan County is an Equal Employment Opportunity (EEO)
employer. A copy of our - -is available on our website. - -Powered
by JazzHR
Keywords: Allegan County, Kalamazoo , Information Technology Specialist, IT / Software / Systems , Allegan, Michigan
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