Information Technology Specialist

Company: Allegan County
Location: Allegan
Posted on: March 17, 2023

Job Description:

Job Summary: -Works in a team environment for technical support and service functions. Responsible for installation of computer equipment, software, and client network software; troubleshooting and repair of computer hardware, support for and of telecommunications equipment, and support for network management. Maintains a high standard of customer service philosophy and responsiveness to meet the technology needs of Allegan County. -Starting Wage: $22.48 per hour, full-time with excellent benefits. -Benefits of working at Allegan County: -

• 13 paid holidays -
• Potential for hybrid work schedule
• Educational Assistance
• Yearly wage increases
• Onsite 24-hour Fitness Centers
• Employee Assistance Program -
• Responsibilities and Duties
• Install and maintain personal computer related hardware on the County's information management system. -
• Organizes and prioritizes requests for service. Responds to trouble calls regarding the computer system and repairs or works with a vendor to resolve hardware problems. -
• Visit departments throughout the County to trouble-shoot, repair, and maintain computing related equipment problems. -
• Provides technical and training support to department personnel for all computer related equipment. Creates documentation to educate users. -
• Researches and evaluates new software and hardware technologies that could enhance the computer system. -
• Specifies and recommends the purchase of new software, hardware, and other related items. -
• Manage, maintain, and deploy -phones for all county users. -
• Manage/process work orders on a daily basis. Accurately keeping track of time and tasks completed on work requests and projects. -Required Education and Experience -
  • Associate's Degree in computer sciences or related fields
  • Two (2) years of technical computing experience -
  • One (1) year of experience of working with medium to large networks in multiple buildings connected via fiber
  • CompTIA Network+ certification or equivalent networking focused training -Allegan County is an Equal Employment Opportunity (EEO) employer. A copy of our - -is available on our website. - -Powered by JazzHR

Keywords: Allegan County, Kalamazoo , Information Technology Specialist, IT / Software / Systems , Allegan, Michigan