KalamazooRecruiter Since 2001
the smart solution for Kalamazoo jobs

Credentialed Tax Professional - CPA Enrolled Agent or Attorney - Seasonal Remote

Company: Intuit
Location: Kalamazoo
Posted on: December 3, 2019

Job Description:

Overview If you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities * This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers * Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations * Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation * Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language * Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries * Document customer interactions Qualifications * This is a seasonal customer facing position providing Tax Advice, Tax Return Review and Preparation for Individual Federal and State tax returns for TurboTax Customers * Help customers as they work on their tax return with tax advice, return preparation (including signature as needed), product/software inquiries, and tax calculations * Apply defined practices, procedures and company policies to troubleshoot and resolve customer tax questions and preparation of returns. High quality interactions with customers utilizing strong written and verbal skills as well as deep customer empathy * Tax returns prepared, signed and delivered to customer * Utilize and leverage government websites, professional resources and team expertise to seek out and deliver the right answer to the customer * Document customer interactions * Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes For internal use: tst

Keywords: Intuit, Kalamazoo , Credentialed Tax Professional - CPA Enrolled Agent or Attorney - Seasonal Remote, Other , Kalamazoo, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Remote Customer Service Representative - Work From Home
Description: Remote Customer Service Representative Work at Home Leverage your computer skills to provide customer service, from home About Arise Arise connects small call center companies, run by people (more...)
Company: Arise
Location: Fort Wayne
Posted on: 12/15/2019

Remote Customer Service Representative - Work at Home
Description: Call Center Representative Work at Home Make your work from home dream a reality Don t wait another minute Use your computer skills and sparkling personality to work from home Do you want (more...)
Company: Arise
Location: Fort Wayne
Posted on: 12/15/2019

General Surgeon
Description: A multi-specialty clinic in Indiana is looking for a general surgeon
Company: Barton Associates
Location: Fort Wayne
Posted on: 12/15/2019


Sales Representative - Rural Markets
Description: Call Center Representative Work at Home Make your work from home dream a reality Don t wait another minute Use your computer skills and sparkling personality to work from home Do you want (more...)
Company: Arise
Location: Fort Wayne
Posted on: 12/15/2019

Call Center Representative - Work at Home
Description: Call Center Representative Work at Home Make your work from home dream a reality Don t wait another minute Use your computer skills and sparkling personality to work from home Do you want (more...)
Company: Arise
Location: Fort Wayne
Posted on: 12/15/2019

CDL-A DEDICATED COMPANY TRUCK DRIVERS & LEASE PURCHASE OPPORTUNITIES
Description: CDL-A DEDICATED COMPANY TRUCK DRIVERS amp LEASE PURCHASE OPPORTUNITIES 80 OF OUR DRIVERS ARE SEATED IN 3 DAYS Don't Wait, Call Now 954-280-7574 Choose U.S. Xpress for an EXTRA 12,000 in Your (more...)
Company: US Xpress
Location: Fort Wayne
Posted on: 12/15/2019

Insurance and Financial - Agency
Description: STATE FARM AGENT OPPORTUNITY Contact a Recruiter Being a State
Company: State Farm
Location: Fort Wayne
Posted on: 12/15/2019

Part Time Sales Opportunity - Work at Home
Description: Call Center Representative Work at Home Make your work from home dream a reality Don t wait another minute Use your computer skills and sparkling personality to work from home Do you want (more...)
Company: Arise
Location: Fort Wayne
Posted on: 12/15/2019

Sales Representative - No Experience Needed
Description: Call Center Representative Work at Home Make your work from home dream a reality Don t wait another minute Use your computer skills and sparkling personality to work from home Do you want (more...)
Company: Arise
Location: Fort Wayne
Posted on: 12/15/2019

Call Center Representative - Work From Home
Description: Call Center Representative Work From Home Leverage your love of helping people, to earn money from home About Arise Arise is a technology platform that connects Fortune 500 clients who need (more...)
Company: Arise
Location: Fort Wayne
Posted on: 12/15/2019

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Kalamazoo RSS job feeds