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Business Analytics Specialist

Company: PNC
Location: Kalamazoo
Posted on: February 15, 2020

Job Description:

Position Overview PNC will not sponsor applicants for work visas for this position At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Business Analytics Specialist within PNC's Customer Manager Group, you will be based in Kalamazoo, MI or Pittsburgh, PA. As a Business Analytics Specialist within PNC Marketing, you will be a member of our Customer Management Organization, based in Pittsburgh, PA or Kalamazoo, MI This position supports the creation of outbound marketing lists used for direct mail, outbound calling, email, etc. SAS and SQL are the primary tools used to extract data from an enterprise customer database. In this role, you will interact with program owners that provide customer targeting requirements for specific direct marketing campaigns. You will use these requirements to develop SAS and SQL code to create lists of customers to target in the direct marketing campaigns. JAVA experience a plus. This position requires strong attention to detail, and following a structured process to ensure all legal, compliance, and business requirements are satisfied. Job Description Leverages analytical tools to provide business and technical support for the analytics process, tools and applications for a business function or business unit. Recommending appropriate performance measures to be produced including lifts, efficiencies, confidence intervals, and other statistical metrics. Analyzing and processing data, building and maintaining models and report templates, and developing dynamic, data-driven solutions. Assists senior consultants on gathering detailed, actionable reports documenting the findings from, data processing, and data analysis. Assists senior consultants on using business intelligence data for predictive analytics and facilitating implementation of new tools and data marts. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Competencies Analytical Thinking Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business. Business Acumen Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations. Business Analytics Knowledge of technologies, techniques and practices for the evaluation of business performance data; ability to analyze business performance using advanced statistical methods to justify and drive future business planning decisions. Consulting Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations. Decision Making and Critical Thinking Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions. Effective Communications Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Work Experience Roles at this level typically require a university / college degree with

Keywords: PNC, Kalamazoo , Business Analytics Specialist, Other , Kalamazoo, Michigan

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