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Referral Coordinator Gastroenterology

Company: Bronson Healthcare
Location: Kalamazoo
Posted on: September 12, 2020

Job Description:

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A career with Bronson opens up new worlds. Cutting-edge technologies, clinical expertise and business innovations combined with individual human care and compassion are all a part of the experience.

Location BMH Bronson Methodist Hospital Title Referral Coordinator Gastroenterology The Referral Coordinator coordinates all aspects of the referral process, including referral activity in the office between the patient, physician, specialty office, primary care office, and insurance company. Employees providing direct patient care must demonstrate competencies specific to the population served.

High school diploma or general education degree (GED) and 1-2 years related experience and/or training required

Successful completion of a Medical Assistant or LPN program preferred

Current Medical Assistant Registry or Certification, or LPN license preferred (must be in good standing and valid in the state of Michigan).

For ProHealth ONLY - Medical Assistant Registry or Certification, or LPN license in the state of Michigan required within 90 days of hire .

• Knowledge of medical terminology, and CPT, ICD-9 coding

• Must have excellent computer skills (i.e. Microsoft Office, Medic).

• Must have excellent verbal and written communication skills.

• Ability to maintain positive customer service.

• Ability to establish effective working relations with office staff and employees in a team environment.

• Must maintain the highest level of confidentiality.

• Effective prioritization skills and ability to manage time independently.

Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects.

• Maintain patient confidentiality.

• Maintain excellent customer service, including problem-solving payor issues.

• Manages electronic health record referral/order work queues according to office/provider preference and the needs of patients.

• Coordinates and schedules referral activity.

• Obtains accurate billing and demographic information.

• Assures prior authorization for requested services under payer guidelines.

• Communicates delays/denials to ProHealth team and employer.

• Process referrals by CPT, ICD-9 coding.

• Participates in case management meetings.

• Additional duties based on department

Shift First Shift Time Type Full time Scheduled Weekly Hours 40 Cost Center 8021 Bronson Gastroenterology Portage (BMH) Please take a moment to watch a brief video highlighting employment with Bronson!

Full time

JOB15850

About Us Bronson Healthcare in Kalamazoo, Michigan is a community-owned, not-for-profit health system that has been providing healthcare services since 1900. Today, with a workforce of more than 9,000 people and 1,400 medical staff members, it is the area’s largest employer and leading healthcare system. Bronson provides care in virtually every specialty and offers a full range of services from primary care to critical care at more than 60 locations.

Bronson’s exceptionally high quality standards enable us to do what’s right for our patients and their families. We are empowered as individuals and as teams, to apply our skills and experience so that every patient receives safe, timely and effective treatment. What’s more, our state-of-the-art, technology and evidence-based processes give us the tools we need to deliver the right care, at the right time.

By putting each patient and their family at the center of our work, we demonstrate the dignity and respect we have for each individual we serve. This unwavering commitment to serving others combined with our unique healing environment helps make the patient experience here an exceptional one. It also explains why Bronson provides nearly $100 million in community benefits each year. And, why in 2005, Bronson Methodist Hospital became only the sixth hospital in the U.S. to receive the Malcolm Baldrige National Quality Award.

Keywords: Bronson Healthcare, Kalamazoo , Referral Coordinator Gastroenterology, Other , Kalamazoo, Michigan

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