Historic theatre in Kalamazoo, MI - Concerts, Events, and Venue
Job Summary: Essential Duties and Responsibilities
Contact Promoters, Artists, Tour Managers and Representative
Agents to secure Performers/Bands/Acts/Events for KST.
Liaise with Bands, Labels, and Management to agree upon a window
for show dates, financial, and logistical requirements of the
Complete expense/revenue analysis for each proposed show prior
to recommending event to the Executive Director for booking and
signing contracts; including but not limited to establishing
itemized payouts, rider, guest list, and equipment needed.
Book events within the parameters established by Company.
All Artists and Promoters shall comply with the Company’s rules
Manage all financial and logistical matters, making sure that
the requirements of an Artist are met.
Update the booking schedule spreadsheets and timelines that
detail the schedule on a rolling six-month basis.
Network to develop and maintain relationships with a variety of
Venues, Artists and Promoters, making regular contact to gain and
increase opportunities and performances for KST.
Keep co-workers informed of activities or required tasks and
participate in regular team meetings to share goals, strategies and
schedules to maximize performance revenue and bookings.
Assist Company in compliance with all laws, regulations and
permits necessary for show performance.
Advance of Show
Coordinate contract, cost and rider requirements for each show
including lighting, sound, and meet & greet with the Events’
Management Team (e.g. Tour Manager and/or Production Manager).
Schedule backline needs.
Schedule arrival/departure of contracted technicians including
lights, sound, and stagehands.
Inform the House Manager of all security or additional usher
staff needed for Artist(s), backstage or meet & greets.
Discuss with Box Office Manager info on show set up, attendance,
meet & greets and special camera/recording policies, etc. prior to
on sale (or as soon as arranged) to ensure customers are properly
informed and ticketing settings are accurate.
Notify Concessions Manager of any meet & greet that requires
additional bar staff or extended/early hours for bar staff for
scheduling to be adjusted.
Communicate hotel/parking/transportation requirements to
Schedule catering and/or Runner for day of show.
Provide a local merchandise seller’s information to Tour Manager
Distribute Advance to appropriate parties and post show
Day of Show
Provide excellent customer service, always mindful that the
actions of the State Theatre staff are a direct reflection of the
State Theatre itself.
Arrive at venue in time for arrival of technical staff and/or
Artist (whichever is first) and remain available, on site, unless
otherwise necessary, until their departure, to handle any questions
or issues/changes that may arise.
Notify Box Office Manager of any updated ticketing/meet &
greet/customer related information so that patrons can be properly
Coordinate catering needs per rider.
Collect production contractors’ invoices, approve and submit to
Complete, review and finalize the show settlement with the Tour
Manager or their representative.
Ensure the following run according to the Event schedule/time
Catering & backstage staffing food
Runner (artist transportation or catering as needed)
Artist is present for meet & greet (when scheduled)
Ensure artists are on and/or off stage as scheduled
Requirements and Qualifications
Demonstrated understanding and passion for the performing arts
and live entertainment industry.
Minimum of 5 years of industry experience required, 10+ years
Excellent networking and negotiation skills required.
Familiarity with TM reporting and technology is a plus.
Experience in accounting with excel to prepare multiple reports
including P&L and show settlements.
Excellent interpersonal skills, even temperament, and ability to
Excellent customer service and communication skills, oral and
written, including follow-up via email and phone.
High level of organization and attention to detail with
excellent time management skills and ability to prioritize.
Ability to have fun, stay calm, and work with others in a
sometimes stressful, fast paced, energetic environment.
Strong work ethic, reliable and self-motivated, with an ability
to work independently and as part of a team.
Creative brainstorming skills, ability to take initiative,
strategize, set and meet high standards.
Ability to work flexible hours, accommodating the Theatres event
Experience with Microsoft Office suite required.
Bachelor’s degree in Music/Arts, Production and/or Business
Must provide: email capable phone (be available via email, cell
and text), valid Driver’s License and reliable transportation.
While performing the duties of this job, the employee is
regularly required to reach with hands and arms; speak loudly and
clearly; hear and respond in busy and noisy environments. The
employee frequently is required to stand, walk and climb or
balance. The employee is occasionally required to sit and stoop,
kneel, crouch, or crawl. The employee must frequently lift and/or
move up to 10 pounds and will occasionally lift and/or move up to
50 pounds. Specific vision abilities include color, close,
distance, and peripheral vision and depth perception.
This Job description in no way states or implies that these are
the only duties to be performed by this employee. He or she will be
required to follow any other instructions and to perform any other
duties requested by his or her supervisor.
The Hinman Company and Mardi Gras Enterprises, Inc. provides
equal employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws. This
policy applies to all terms and conditions of employment, including
recruiting, hiring, placement, promotion, termination, transfer,
leaves of absence, compensation and training.
Our Values: We are a team of smart , resourceful
, hardworking , action-oriented people
thinking creatively and outside the box . We have
a hunger for achievement , a sense of urgency , and a
will to win . We are trustworthy ,
respectful and honest . The foundation of our business
is to understand and meet the needs of our
customers. We take ownership in our efforts and strive
to create value in everything we do.
Join our email list to receive special deals and pre-sale ticket
Box Office Hours Every Week In observance of Independence Day,
the Box Office will be closed on Friday, July 3rd.
We are open every Friday 11AM-6PM by appointment only.
Call (269)345-6500 or email firstname.lastname@example.org to set up an
Kalamazoo State Theatre
404 S Burdick St
Kalamazoo, MI 49007
Downtown Kalamazoo – Since 1927