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Customer Service Representative

Company: Careerbuilder-US
Location: Kalamazoo
Posted on: January 13, 2021

Job Description:

Top must-have skills / Candidate Requirements: --- Previous customer service experience --- Previous banking experience (previous tellers tend to have success in this role) --- Ability to multi task --- Ability to get up to speed quickly to learn product and services --- Computer savvy (OneNote, Excel, Outlook, Skype) Day to day responsibilities: --- On the phone roughly 6 hours of the working day --- Research time to do logging or working on client questions --- Working off schedule --- Working with clients over the phone --- Log all calls within the system --- Research all calls --- Send any further assistance needed to specialists --- Replying to customer emails Job Requirements:Top must-have skills / Candidate Requirements:--- Previous customer service experience--- Previous banking experience (previous tellers tend to have success in this role)--- Ability to multi task--- Ability to get up to speed quickly to learn product and services--- Computer savvy (OneNote, Excel, Outlook, Skype)Day to day responsibilities:--- On the phone roughly 6 hours of the working day--- Research time to do logging or working on client questions--- Working off schedule--- Working with clients over the phone--- Log all calls within the system--- Research all calls--- Send any further assistance needed to specialists--- Replying to customer emails

Keywords: Careerbuilder-US, Kalamazoo , Customer Service Representative, Other , Kalamazoo, Michigan

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