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Warehouse Associate - eComm

Company: Zagg
Location: Kalamazoo
Posted on: June 6, 2021

Job Description:

Working with the Warehouse Operations Team, the Warehouse Associate is responsible for supporting a variety of areas inside the warehouse which could include shipping, receiving, reverse logistics, and other duties. Working in a fast-paced environment, the Associate assists in the processing of big box customer orders, returns, shipping services, packing and repacking, inspecting, labeling, and testing of goods.


  • Shipping and receiving
  • Inspect/Test
  • Inspect/Test returned product to identify defects
  • Restock units based on classification
  • Use the various online portals (Arena, ZAGG Quality App) to document inspection results and validate the information
  • Unpack/Repack
  • Verify packaging and labeling accuracy
  • Repackage processed returns per required specifications
  • Other duties as assigned

Skills & Qualifications:

  • Must be able to perform in a team environment, easily adapt to change, possess a high level of organization and a commitment to continuous improvement.
  • Complex problem solving, judgment, critical thinking and decision-making abilities
  • 1-2 years of experience in production inspection
  • Ability to work in a stand position for long periods of time
  • Demonstrated attention to detail and excellent verbal communication skills
  • Basic computer skills: Microsoft Excel/Data entry experience preferred
  • Basic knowledge of Apple/Android products preferred.
  • Working knowledge of the metric system and the ability to take critical measurements
  • Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
  • While performing the duties of this job, the employee is regularly required to sit for 2-4 hours at a time, type, reach, manipulate computer and phone systems, talk and hear. The employee frequently is required to use hands to manipulate, handle or feel objects and telephone.
  • Employees might be required to lift up to 50lbs.

Keywords: Zagg, Kalamazoo , Warehouse Associate - eComm, Other , Kalamazoo, Michigan

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