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Sales Support Specialist * HIRING ASAP*

Company: Aerotek
Location: Kalamazoo
Posted on: January 15, 2022

Job Description:

INTERVIEWING ASAPSTARTING ASAPAPPLY TODAY$20-$21 non negotiableGreat company to get into for recent grads!!!Qualifications:MUSTPurchase order experienceProficient on a computer3+ years of customer service experience3+ years of experience working in a role requiring multitaskingDescription:Under limited supervision, The Sales Support Specialist will be responsible for supporting Account Executives. Once the sales team lands a job or wins a bid -- it goes straight to the Sales Support Specialist. From there they will initiate the job, order everything listed, track orders, follow-up with all of the vendors and sales reps, and make sure the job stays on budget.This position is described as a "fast paced rushed job" because they are working on multiple different tasks at the same time that all have a completion deadline. It's also fast paced because this person is responsible for getting the order to job sites at a specific time because they have people there waiting on you to begin the project. While they will be making phone calls, 20+ a day, the bulk of the day will be spent through email communication in order to keep track of conversations for proof points. They will be handling 30-40 emails a day around different projects with their own deadline that needs to be met. Other responsibilities include initialization thru final closing of each job this includes managing job files, coordination and monitoring shipment of equipment & materials. Customer service duties will be completed with a high degree of accuracy and efficiency and hold a professional front to our customers and perform duties that hold the offices together. OTHER Typical Duties and Responsibilities:1. Verify that we have a signed order or contract and review sales order and contract.Verify with Vice President on the final initiation in the system. Prepare installation folders and convey all information relevant to installation at any time throughout the project installation period to Account Executive. 2. Initiate project & communicate the job number to team members involved on project. Review and communicate with VP necessary changes to match the contract & specs. Import final buy into Vista & check for upload accuracy. Review SOV with biller to get approval through Sales Support Supervisor and/or Collections Manager.Review quotes, specs and final buy when preparing rough pos, creating a notes page for discrepancies for Account Executive review and approval. Further designating discounts, prime specs, SSI or value engineering. Adjust pos from the Account Executive approval notes with a labor budget.3. Vice President approves or adjusts to set final budget including labor budget. Send final reports to Vice President, Branch manager, Account Executive.4. All jobs $10,000 or more, Collections Manager should review, G.C., info sheets or credit applications. Make sure all vendor information is completed to enter into Vista database such as: Customer, vendor, G.C., info sheets or credit applications. Confirm whether or not a down pay is required and convey this information to the Account Executive.5. Be responsible to obtain, at Account Executives request, appropriate permits and licensing for projects. (Obtain all mechanical/electrical requests and/or permits as well as equipment colors)6. Handle any type of discrepancy with reps/vendors. This would include pricing, quantity, shipping address or model number. Track customer orders with vendors once equipment has been ordered for timely and accurate delivery according to construction set up schedules. Communicate with trucking companies to arrange timely and accurate deliveries, to recon sign in the event of schedule changes or to file freight claims for damaged equipment. Prepare delivery instruction sheets. Update and send to the outside offices on regular basis as equipment arrives to warehouse and departs to the site. 7. Serve as contact for the field for obtaining purchase orders for equipment required out in the field and for reordering damaged, missing or incorrect equipment as well as initiate a change order as needed for pending and approved. Prepare negative pos for any returned equipment, freight claims, credits, etc. Also supply delivery information or any other information as requested.8. Work with Warehouse manager to monitor incoming inventory and use existing inventory on projects being sure to prepare stock requisition accordingly. (When they have product that comes into the warehouse the warehouse brings up packing slips from outside into their area and distribute based on whose job it is. It shows it was delivered, did it come in in one piece. Will need to take pictures for the packets. AIA needs pics to prove they have the items for the job.)9. Prepare and supply refurbishing information and service orders when refurbishing stock equipment for use on a project. (Supermarket side)10. Monitor job costs throughout job process and correct any errors or imbalances in budget and report status or any problems as requested by the Account Executive/Regional person.11. Process project paperwork; acknowledgments, equipment invoices, freight invoices, delivery instruction sheets, receivers, service orders and other misc. paperwork daily, checking for accuracy and following up on errors or discrepancies.12. Process and track all change orders to projects in a timely fashion. About Aston Carter: At Aston Carter, were dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients capabilities by seeking solvers and delivering solutions to address todays workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aerotek, Kalamazoo , Sales Support Specialist * HIRING ASAP*, Other , Kalamazoo, Michigan

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