Lead Teller

Company: BlueOx Credit Union
Location: Coldwater
Posted on: June 21, 2022

Job Description:

Join our team and make a positive impact! Experience the BlueOx culture and enjoy a professional, fun, and rewarding career. We pay and reward for knowledge, expertise, integrity, and dynamic personalities. At BlueOx, we are committed to putting our members first and are looking for diverse, energetic, goal-oriented professionals that share the same passion to serve our members and communities as we do.
Benefits Offered:

401(k) match and Profit Sharing
Education reimbursement
Up to $600 in wellness reimbursement annually - fitness equipment, gym membership, massages, etc.
Full Medical, Dental, Vision, and Prescription Insurance coverage
Health Savings Account with bi-weekly Employer Contributions
Employer Paid Life Insurance
Employer Paid Short and Long Term Disability coverage
Generous Paid Time Off
13 Paid Holidays
Employee Assistance Programs
Monthly commissions and incentives
Employee Appreciation Events
Community Volunteering Opportunities
Performance and Discretionary Bonuses

--- and moreThe Lead Teller assists with and monitors teller operations and will be the subject matter expert for teller operations in the Branch. The Lead Teller effectively opens and closes the credit union by preparing and finalizing business operational duties in accordance with policy, procedures, and guidelines. The Lead Teller Manages the vault expectations in accordance with guidelines and policies as determined by Management and is responsible for proper balancing and security of the vault within.

Assists with the training of new teller staff and provides support through approved empowerment to make decisions. Buys and sells cash and handles more complex member account questions and transactions. Keeps management in the Branch informed of situations that arise within the Teller staff and day-to-day activities.
Assists members with opening and closing accounts, answers questions about products and services, works the teller line as needed, and resolves problems that are within their authority to resolve. Refers problems that are beyond their authority to the next level supervisor, along with their recommendations.
Identifies cross-sell opportunities and cross-sells services to members. Refers potential loan opportunities to Member Service Advisors to follow up on. Responsible for advanced account maintenance as assigned.

If you are an expert in hospitality, love people, and have a passion for advancing lives, apply today!

BlueOx Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, height, weight, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other status or characteristic protected by applicable federal, state and local laws.PI180787725

Keywords: BlueOx Credit Union, Kalamazoo , Lead Teller, Other , Coldwater, Michigan