Business Office Assistant

Company: Refresh Mental Health
Location: Kalamazoo
Posted on: January 23, 2023

Job Description:

Business Office Assistant

We dont just have a mission statement; we have a mission.

At Child and Family Psychological Services our commitment to optimal mental health and steadfast support isnt just for our clients, it extends to every member of our team. We realize the strength of our practice is our exceptional staff. We are looking for a highly detailed, dependable and caring individual to join our growing practice. Acting as the primary contact for clients and staff, excellent customer service is a must! Our business office is responsible for handling phone calls, taking new referrals, scheduling/rescheduling client appointments, taking payments, data entry and more in a fast-paced environment.

Essential Functions:

* Demonstrate regard for the dignity and respect of all clients, visitors and staff.
* Demonstrates an understanding for client confidentiality to protect the client and the clinic/corporation. Follows all HIPAA, compliance, privacy and confidentiality standards. Maintains client confidentiality at all times.
* Demonstrates professionalism and courtesy to clients, families/guests and other team members. Promotes good public relations on the phone and in-person.
* Follows policies and procedures to contribute to the efficiency of the business office.
* Ability to prioritize workload while being flexible to meet the expectations of daily operations.
* Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines.

Experience Required:

* Minimum of a High School Diploma, Associates Degree preferred.
* 1-2 years in a healthcare setting.
* Ability to set priorities and work with minimal supervision.
* Excellent organization and communication skills.
* Excellent telephone etiquette, interpersonal communication and customer service skills.
* Ability to perform in fast paced environment.
* Excellent computer and keyboarding skills.
* Knowledge of healthcare and insurance terminology helpful.

Hours and Pay:

Monday through Friday, 8-hour shift

Full-time, $13.00 to $15.00 per hour dependent on experience.

Benefits:

Health, dental and vision insurance, 401(k), paid time off

Related keywords: administrative assistant, office assistant, receptionist, clerical

Job Type: Full-time

Benefits:

* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance

Schedule:

* 8 hour shift
* Monday to Friday

Education:

* High school or equivalent (Required)

Experience:

* Microsoft Office: 1 year (Preferred)
* healthcare: 1 year (Preferred)
* Customer Service: 2 years (Preferred)

Work Location:

* One location

Typical start time:

* 9:30AM

Typical end time:

* 6PM

Setting:

* Other

This Job Is Ideal for Someone Who Is:

* Dependable -- more reliable than spontaneous
* People-oriented -- enjoys interacting with people and working on group projects
* Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
* Detail-oriented -- would rather focus on the details of work than the bigger picture
* Autonomous/Independent -- enjoys working with little direction
* High stress tolerance -- thrives in a high-pressure environment

Company's website:

* www.childandfamilypsych.com

About Child and Family Psychological Services:

Child and Family Psychological Services was founded in 1989 and has grown to include a diverse group of clinicians committed to providing professional and comprehensive psychological care in a confidential, comfortable setting. The clinical staff at CFPS serves a variety of concerns through individual, couples, family, and group counseling. Psychological evaluations and testing services are available

Child and Family Psychological Services is a proud member of the Refresh Mental Health network- a nationwide network that includes leading private practices with unique and specialized programs. This relationship allows us to maintain our local leadership and solid reputation in the community. It also enhances our practice with additional resources, infrastructure, and operational support, allowing you to focus on what you do best -providing exemplary care to your clients.

Child and Family Psychological Services is an Equal Opportunity Employer that values a diverse workplace. We are committed to building a team that is inclusive of all people, including those of LGBTQIA+ communities, members of all ethnic groups, people with medical disabilities and medical conditions, foreign-born residents, and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Refresh Mental Health is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Keywords: Refresh Mental Health, Kalamazoo , Business Office Assistant, Other , Kalamazoo, Michigan