Receptionist Customer Service
Company: Robert Half
Posted on: January 26, 2023
Description We have an exciting opportunity for a highly skilled
and motivated Customer Success Specialist! Are you a customer
service professional who is passionate about optimizing client
experiences and elevating customer relationships and thrives in a
fast-paced environment? Then we have the position for you. This
role involves helping maximize the customer experience to help
drive loyalty and increase revenue, managing customer
relationships, and working in a high-volume environment.
- Promote customer retention, acquisition, and loyalty
- Design, measure, and analyze customer success metrics
- Lead training for customer-facing staff to improve customer
service and loyalty
- Provide outstanding customer service in a fast-paced environment
via phone and/or email correspondence
- Solution for complex problems and issues
- Implement and design strategies to improve the customer
experience Requirements - Superb analytical, research, and
- Strong technical skills including knowledge and experience with
customer relationship management software (CRM)
- Prior customer service/call-center experience, preferably in a
fast-paced & high-volume environment
- Familiarity with call-tracking and being held accountable to
- Excellent business writing skills, including the use of email
If you meet the experience expectations and have immediate
availability we want to hear from you!
-Robert Half is the world's first and largest specialized talent
solutions firm that connects highly qualified job seekers to
opportunities at great companies. We offer contract, temporary and
permanent placement solutions for finance and accounting,
technology, marketing and creative, legal, and administrative and
customer support roles.
Robert Half puts you in the best position to succeed by advocating
on your behalf and promoting you to employers. We provide access to
top jobs, competitive compensation and benefits, and free online
training. Stay on top of every opportunity - even on the go.
Download the Robert Half app (https://www.roberthalf.com/mobile)
and get 1-tap apply, instant notifications for AI-matched jobs, and
Robert Half will consider qualified applicants with criminal
histories in a manner consistent with the requirements of the San
Francisco Fair Chance Ordinance. All applicants applying for U.S.
job openings must be authorized to work in the United States.
Benefits are available to temporary professionals. Visit
https://roberthalf.gobenefits.net/ for more information.
- 2022 Robert Half. An Equal Opportunity Employer.
M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing
Keywords: Robert Half, Kalamazoo , Receptionist Customer Service, Other , Kalamazoo, Michigan
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