Desktop Support Analyst

Company: Robert Half
Location: Kalamazoo
Posted on: March 24, 2020

Job Description:

Description Desktop Support Analyst Robert Half Technology is looking for a Desktop Support Analyst to add to a growing team for a successful company. This Desktop Support Analyst will provide technical assistance to clients and help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy and enjoy supporting end users, we'd like to meet you. To succeed in this Desktop Support Analyst role, you should have a problem-solving attitude along with the ability to give clear technical instructions. Email your resume to Kristina.Smithrht.com. Responsibilities bullAsk targeted questions to diagnose problems bullConduct remote troubleshooting bullTest alternative pathways until you resolve an issue bullCustomize desktop applications to meet user needs bullRecord technical issues and solutions in logs bullDirect unresolved issues to the next level of support personnel bullReport customer feedback and potential product requests Requirements bullProven work experience in a Desktop Support Role bullWorking knowledge of office automation products and computer peripherals, like printers and scanners bullKnowledge of network security practices and anti-virus programs bullAbility to perform remote troubleshooting and provide clear instructions bullExcellent problem-solving and multitasking skills bullCustomer-oriented attitude About Robert Half Technology Technology doesn't change the world. People do. As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person. Leader among IT staffing agencies The intersection of technology and people - it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking for experienced technology talent or find the best technology jobs, we are your IT expert to call. We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched. It's a simple but powerful truth. Innovation starts with people, and people start with us. 2019 Robert Half Technology. An Equal Opportunity Employer MFDisabilityVeterans. For immediate Consideration, please call Kristina Smith at 616-451-7000 or email current resumes to Kristina.smithrht.com No third parties, please. Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets. From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998. Download our mobile app to take your job search on the go! Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.comjobstechnology to apply for this job now or find out more about other job opportunities. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 Robert Half Technology. An Equal Opportunity Employer MFDisabilityVeterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use httpswww.roberthalf.comterms-of-use .

Keywords: Robert Half, Kalamazoo , Desktop Support Analyst, Professions , Kalamazoo, Michigan