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Senior Business Analyst

Company: Hastings Mutual Insurance Co
Location: Hastings
Posted on: May 4, 2021

Job Description:

Hastings Mutual is currently looking for a Senior Business Analyst to join our IT Operations Group. The individual in this role will elicit, analyze, specify, and validate the business needs of stakeholders. This includes interviewing stakeholders and gathering and compiling user requirements to understand the technology solutions they need. The Senior Business Analyst also applies proven communication, analytical, and problem-solving skills to help the business make good technology decisions. The Senior Business Analyst plays a pivotal role in ensuring Information Technology's understanding of business requirements. Position Location & Details A non-exempt (hourly) role, reporting to the Application Development Manager, this position will be based at our Hastings, Michigan corporate headquarters and generally work within our standard office hours of Monday - Friday 8:00 am - 4:30 pm. Position Duties & Responsibilities

  • Collaborates with project sponsors to determine project scope and vision.
  • Conducts interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
  • Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
  • Analyzes business processes and workflows and recommends improvements and automation opportunities.
  • Supports and mentors the Business Analysts to ensure all quality goals and objectives are achieved.
  • Works with stakeholders and project team to prioritize collected requirements.
  • Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
  • Develops and utilizes standard templates to accurately and concisely write requirements specifications.
  • Translates conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project teams.
  • Where applicable, develops prototypes of interfaces and attributes based on the user requirements.
  • Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
  • Develops and conducts peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
  • Assists with the interpretation of user requirements into feasible options and communicating back to the business stakeholders.
  • Manages and tracks the status of requirements throughout the HMIC project lifecycle; enforces and redefines as necessary.
  • Works with project stakeholders to manage, track, and prioritize defects.
  • Communicates changes, enhancements, and modifications of business requirements- verbally or through written documentation - to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
  • Supports system testing when needed to support a project or advance a project timeline.
  • Actively participates in professional development, i.e. continuing education or self-improvement.
  • Other duties as assigned by leadership, either verbally or in writing. Candidate Requirements & Qualifications
    • Bachelor's degree or five years of equivalent work experience required.
    • Equivalent experience including demonstrated knowledge of the organization's core business process and operations.
    • CBAP (preferred) or CCBA certification required.
    • Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.
    • Knowledge of process mapping and business process reengineering.
    • Understanding of application development and software development life cycle concepts.
    • Ability to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
    • Demonstrated excellent listening, interpersonal, written, and verbal communication skills.
    • Demonstrated excellent meeting facilitation skills.
    • Experience working in a team-oriented, collaborative environment.
    • Highly motivated, self-directed, logical, efficient, and keen attention to detail.
    • Strong familiarity with project management software, such as Microsoft Project.
    • Demonstrated PC skills including proficient use of Microsoft Office products including Visio. Our Commitment as an Employer We value the strength of a diverse and inclusive workforce. Hastings Mutual is committed to providing equal opportunity for all employees and candidates in a work environment that does not tolerate any form of discrimination or harassment. Decisions related to employment are based on business needs, position requirements, and individual characteristics without regard to appearance, nationality, origin, race, color, religion, gender, sexual orientation, age, body, disability, veteran, family, marital status, or any legally protected class. Hastings Mutual seeks to provide reasonable accommodation to disabled individuals in the hiring process in compliance with federal, state, and local law. Candidates requiring accommodation to complete their job application or participate in the interviewing process are asked to notify the Talent Acquisition Specialist or contact us at 800-442-8277. About Hastings Mutual Insurance Company From our humble roots in 1885 providing coverage for windstorm damage, Hastings Mutual has evolved into a leading regional property and casualty insurance carrier, offering innovative products for businesses, farm owners, and individuals. We work with customers in six Midwestern states (Illinois, Indiana, Iowa, Michigan, Ohio, and Wisconsin). Hastings Mutual is known for its financial strength, high ethical standards, and culture of service and responsiveness. The core to our ongoing success is our employees. Whether at the corporate offices in Hastings, Michigan, information technology office in Alpharetta, Georgia to our remote team members throughout the Midwest, Hastings Mutual is made up of talented professionals across multiple divisions and functional areas. Our commitment to our employees and work culture has been confirmed with our inclusion in the "Best and Brightest Companies to Work for in West Michigan" each year since 2011. Hastings Mutual offers a friendly, family-like environment that values transparency and approachability. We recognize the hard work of our employees with many benefits, including fully paid certification t

Keywords: Hastings Mutual Insurance Co, Kalamazoo , Senior Business Analyst, Professions , Hastings, Michigan

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