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Senior Repair Technician

Company: Stryker Corporation
Location: Kalamazoo
Posted on: November 22, 2021

Job Description:

About Stryker Stryker is one of the world's leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named the #5 World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine. Learn more about our award-winning organization by visiting stryker.com Why customer service at Stryker? Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need. Stryker is also consistently listed as a 'Best Place to Work' and offers great benefits and perks - like tuition reimbursement and a wellbeing program! (*Benefits vary by country) Under little to no supervision, receive, ship, test, and/or repair product that may include sub-assemblies, Loaners, Certified Pre-Owned, customer owned units and all other related products in order to contribute to the completion of a variety of product models. Adheres to safety, quality and quantity standards and follows directions and procedures to meet product specifications. Essential duties & responsibilities: * Demonstrates ability to resolve issues independently and update the support team as required. * Assists others in resolving their issues, offers advice and possible solutions to them. * Thorough job knowledge. Performs without assistance. * Peer communication and leadership. * Work from engineering drawings and/or follow documented instructions. * Will receive, test, repair, and ship various products using considerable independent judgement to ensure quality, correctness, and proper procedures are used. * Will be required to comply with documentation procedures. * Demonstrate acceptable dependability. * May serve as a subject matter expert for certain processes. * Maintain orderly, compliant workstation. * On-time completion of all required training. * Understands and follows Handbook rules and code of conduct * Understand and uses material flow process accurately, trains peers and shares insight on improvement suggestions. * Perform shipping tasks and coach peers associated with international repair. * Learns and responds quickly to changing conditions * Willing and able to train and work on various work centers/repairs * Output exceeds productivity and/or service level goals described in job requirements * Helps other team members during downtime * Supports other team members and support staff by sharing knowledge, best practices, and experience. * Activity submits suggestions and solutions in the areas of safety, quality, or lean programs. * Actively participates in MDI, problem solving and can run Tier 1, as needed. Education & special trainings: * HS Diploma or G.E.D. Required: * Basic math and writing skills. * Certified OJT Trainer of other employees on FAP/assembly/receiving/shipping or documentation procedures. * Hand Soldering certification (if working in repair) * Print/schematic reading. * 5+ years minimum technical product assembly/repair or material handling. * Contributes to a significant operations project/Business Unit Project/Lean Continuous Improvement Event. * Ability to assist multiple teams/processes or a demonstrated ability to influence across teams. * ERP problem resolution. Physical & mental requirements: * Medium work: Exerting up to 50 pounds of force occasionally and/ or up to 20 pounds of force constantly to move objects. * Must wear required PPE and adhere to all safety requirements. * Must be able to hear and respond to safety alarms, pages and directives. * Performs repetitive to frequent tasks using standard procedures, tools, and equipment. * The ability to receive, assemble, and/or ship small objects or component parts. * Uses a variety of tools that may include, but are not limited to: computers, manual and power hand tools, pneumatic tools, test equipment, presses, and measuring and cutting devices. * Must have very good visual acuity to determine accuracy, neatness, and thoroughness of the work assigned. * Requires coordination of eye, hand and foot movement with ability to meet cognitive demands. * Job demands include prolonged standing, walking, moving from one work site to another, ability to function in narrow aisles and passageways * Job demands include occasional stooping, kneeling, crouching, bending, sitting * Must be able to follow detailed instructions. * Must be able to complete detailed documentation accurately. * Must be able to observe and correct minute inconsistencies. * Must be able to communicate simple deficiencies/defects. * Print/schematic reading. * Mechanical/electrical problem solving/aptitude. * Ability to troubleshoot complex product problems using independent judgement. * Understanding of various complex repairs. * Must be able to communicate product or component part deficiencies to leadership or Engineering personnel. Our benefits Our total rewards offering varies by country but often includes bonuses; commissions; healthcare; insurance benefits; retirement programs; stock based plans; paid time off plans; family and parenting leaves; tuition reimbursement; wellness programs; onsite fitness centers and cafeterias; discount purchase programs; and service and performance awards - not to mention various social and recreational activities. Know someone at Stryker? Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at https://careers.stryker.com/referrals/

Keywords: Stryker Corporation, Kalamazoo , Senior Repair Technician, Professions , Kalamazoo, Michigan

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