Quality Assurance Technician
Company: Viking Group
Location: Hastings
Posted on: January 28, 2023
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Job Description:
The Quality Assurance Technician is responsible for all types of
Quality Assurance inspection, testing, and process auditing
ensuring products received or produced conforms to specifications,
standards, and customer requirements. The technician plans and
completes inspections and testing assignments while coordinating
with the Quality Assurance team schedules, availability of test
equipment, and available facilities to meet Production Department
schedules.RESPONSIBILITIES:Performs all types of inspection and
testing to ensure only materials meeting established specifications
are accepted and processed into Operation's supply chain.Develops
and performs specialized tests as requested by Quality, Production,
or Engineering personnel.Initiates and completes nonconforming
material 'hold' tag process within Quality Management
System.Assists Quality Engineers with investigation of
manufacturing defects, identification of root-cause, and
implementation of control mechanisms to prevent future reoccurrence
of product defects.Assists with Quality, Manufacturing, and
Purchasing personnel concerning supplier non-conformance of
product. Assists with investigation and data collection to resolve
supplier non-conformance issues.Documents product / component tests
on formalized reports and distributes with Quality Engineers
knowledge to persons requesting the information.Assists with
approval agency in-plant sampling, routine inspections, and test
activities (UL, FM, ISO, etc.).Supports the Quality Management
System (QMS) through participation in the Internal Audit program,
preventative action communications, and corrective action
processes.Assists in maintenance of the QMS calibration program of
inspection and/or test gauges for Production Department and Quality
Assurance Department. Duties include responsibility that all gauges
currently 'in-use' have been properly calibrated within calibration
schedule deadlines and have documented traceability.Monitors
housekeeping of Quality Assurance Lab and associated sample / test
areas.Controls sample retention inventory and documentation
associated with the QMS.Notifies the Quality Engineer(s) and the
Director of Quality Assurance immediately of any problems or
non-conformance issues which adversely affect product
Quality.Operates, schedules, and maintains the Quality Assurance
Lab equipment to support Production and other department
requirements.Reads and interprets engineering drawings for
inspecting and measuring of product components, associated tooling,
fixtures, and finished goods.Assembles samples and/or components on
measuring table for gathering of measurements.Reviews sample
submissions from suppliers and/or vendors for dimensional
accuracy.Uses 'other' measuring equipment or devices as necessary
to complete Quality Assurance record dimensional layouts.Designs
and/or procures the necessary fixturing for measuring product /
component samples.Develops documentation for presenting, reporting,
maintaining, and archiving of measurement data.Compares and reports
recorded measurements, component analysis, statistical data, and
reports of samples to approved / current engineering drawing
dimensions and tolerances. Distributes requested reports with
Quality Assurance Engineer(s) knowledge to company personnel and
answers associated questions if possible.Exhibits and promotes safe
work practices.Is knowledgeable of ISO requirements that relate to
this job description as described in the Quality Management System
(QMS) manual and associated QMS procedures.Participates in defining
and executing of corporate business plan goals and
objectives.Participates, as required, with R&D product
launches.Participates, as required, in support of site Engineering
Change Notice (ECN) and Engineering Change Request (ECR)
processes.Participates in the development of, and review of,
Receiving Inspection documentation and process.Participates and
gives input during regularly scheduled inter-departmental
meetings.Participates in administrative-type duties as requested to
support customer requests from a Quality Assurance concerning
certifications, conformance, funding models, and agency
approvals.Participates in yearly archiving tasks as defined by
Quality Assurance procedures record retention schedules.Responsible
for creating quality plans, new visual standards, and new work
instructions associated with new product launch or revision of
existing products.Responsible for entering critical data into
Quality Assurance department databases and associated company
Enterprise Resource Planning (ERP) tool.Participation, as given
direction by QA Director, at 'other' corporate locations,
fabrication facilities, distribution facilities, and/or test labs
as necessary to support Quality Assurance goals and
objectives.Assists Technical Services department with investigative
activities associated with customer returns.REQUIREMENTS: One to
two years experience in 'receiving inspection' or 'quality testing'
environment.One to two years of work experience with computers;
AutoCAD drafting experience recommended, yet not
required.Experience working with Microsoft Word, Excel, Access and
PowerPoint.Experience or training in ISO 9001 and internal auditing
environment.Ability to learn statistical and capability methods to
review supplier and internal information.Ability to perform
geometric tolerance measuring and dimensioning tasks.Ability to
demonstrate systematic problem solving skills.Ability to
differentiate between 'symptoms of non-conformance' and 'root
cause' of non-conformance.Ability to review data to identify
trends, draw conclusions, and implement change.Certified Internal
Auditor training recommended, yet not required.
Keywords: Viking Group, Kalamazoo , Quality Assurance Technician, Professions , Hastings, Michigan
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