Client Services Representative
Posted on: August 5, 2022
General information City: Kalamazoo State: Michigan Hospital
Name: Oakwood Animal Hospital (MI) Job Type: Support Staff
Description & RequirementsOakwood Animal Hospital is currently
looking for Customer Care Respresentative candidates. A successful
candidate will be a believer in the possibilites of high quality
veterinary medicine an dpatient care. In this position you will be
providing excellent and expeditious client experiences by; greeting
clients, responding to questions; processes incoming and outgoing
patients, and handles payments. Answers phone calls, which may
involve answering questions, screening for service needs, and
scheduling appointments. Handles incoming and outgoing mail and
e-mail. Monitors client waiting area to ensure cleanliness.
Documents and maintains client information, service data and other
pertinent information within practice management software.
Escalates complex matters to senior staff. Minimum of 1 year
related experience required. In addition this positioon will be
cross trained in the Veterinarian Assistant role where they can
assit the Doctors and technicians with hands on care.
Keywords: NVA, Kalamazoo , Client Services Representative, Sales , Kalamazoo, Michigan
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