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Client Services Representative

Company: NVA
Location: Kalamazoo
Posted on: August 5, 2022

Job Description:

General information City: Kalamazoo State: Michigan Hospital Name: Oakwood Animal Hospital (MI) Job Type: Support Staff Description & RequirementsOakwood Animal Hospital is currently looking for Customer Care Respresentative candidates. A successful candidate will be a believer in the possibilites of high quality veterinary medicine an dpatient care. In this position you will be providing excellent and expeditious client experiences by; greeting clients, responding to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year related experience required. In addition this positioon will be cross trained in the Veterinarian Assistant role where they can assit the Doctors and technicians with hands on care.

Keywords: NVA, Kalamazoo , Client Services Representative, Sales , Kalamazoo, Michigan

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