Medical Social Worker (MSW)

Company: Crossbridge Hospice
Location: Grand Rapids
Posted on: January 13, 2026

Job Description:

At Crossbridge Hospice, we believe a job is a good fit when the role aligns with your personal values, reflects your interests, utilizes your strengths, and provides opportunities for development and growth. At Crossbridge Hospice, LLC, we are committed to cultivating a workplace where people feel empowered to thrive. By matching individuals with roles that resonate with their purpose and aspirations, we foster a community driven by authenticity, innovation, and shared growth. We believe that when people bring their whole selves to work, remarkable things happen—for our teams, our patients and their families, and the communities we serve. The role The Medical Social Worker (MSW) is a qualified professional who, in accordance with the plan of treatment, assists the physician and other team members in understanding the significant social and emotional factors related to the health problems. Key Responsibilities: - Provide social casework as an entity, where appropriate, to individuals and families receiving nursing or other services from the Agency - Assess, when appropriate, a family's financial situation taking into consideration the patient's prognosis and medical needs, and referring to an Agency for financial assistance if indicated, interpreting the medical situation to the referring Agency and generally facilitating the process of referral - Respond to referrals for casework by Agency staff or professionals from outside the Agency providing service as appropriate - Participate in Agency IDG team conferences identifying social problems, their severity, and their inter-relatedness to the medical situation, as well as assessing a family's strengths and weaknesses and discussing alternate methods of alleviating the situation - Refer patients and families to community agencies with appropriate follow-up - Participate in case conferences with other agencies - Interpret social resources to staff and health services to special agencies - Be responsible to ensure the use of the 4Ms (What Matters to the patient, Medications, Mentation, and Mobility) and provide Age-Friendly Care Skills and Experience Required: - Master's degree (MSW) from a school of Social Work accredited by the Council on Social Work Education - Has a current Social Worker License in the state of practice in accordance with state licensure requirements - Must maintain a valid driver’s license and good driving record - Proficiency in clinical skills - Be available at all times during agency operating hours or as needed - The ability to make sound professional clinical judgment - The ability to assess and document patient needs and formulate individualized patient care plans to meet those needs - Excellent verbal and written communication skills - Proficiency in personal computer use including email, clinical, word processing, and spreadsheet software Preferred Knowledge, Skills and Experience: - Advanced Palliative Hospice Social Worker Certification-APHSW-C, through Social Work and Palliative Care Network. - Two years’ experience within hospice - Certified in Volunteer Administration (CVA), through Council for Certification in Volunteer Administration - EMR experience This position will be salaried and start with part time hours (3 days a week/20 hours) with opportunity for full time hours soon after start

Keywords: Crossbridge Hospice, Kalamazoo , Medical Social Worker (MSW), Social Services , Grand Rapids, Michigan